Annual Report 2022-2023

In the past year, we brought back all of our signature events:

In the past year, we successfully advocated to protect our hospitality community:

Had active involvement in advocating to defend the SFPD budget and helped push policy for more police officers and welcome ambassadors in our city
Worked with OEWD and several industry unions to collaborate on a job fair, which hundreds of job-seekers and over 80 companies attended
Deepened ties with CHLA and AHLA to further unify our shared efforts at the state and federal levels

In the past year, we provided educational programs and opportunities to our members and broader community:

Provided our members with a sustainability seminar, San Francisco: The National Leader in Sustainable Tourism, which resulted in earned media and marketing of our city from multiple sources
Educated members on security best practices by hosting a webinar with SFPD, BASDA, and SF DA's office
Hosted member calls with industry experts and local officials for valuable updates and information

In the past year, we re-established old committees and created new ones:

Re-established the Sustainability Committee to share best practices and resources on environmental stewardship
Created an unprecedented Security Committee, which has led to numerous arrests and prosecutions, increased crime prevention, and improved security communications between hotels and SFPD via a BOLO contact network
Instituted a Nominations Committee for our Board of Directors, formalizing the structure of how Board Members are elected

We also updated and modernized our operational infrastructure:

Updated our contact database and modernized our digital membership infrastructure
Redesigned and modernized our website to make it mobile-friendly

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