The Hotel Hero Awards celebrate and recognize our industry’s exceptional members and hotels. Awards are presented to dedicated individuals who define hospitality with their generosity of spirit and devotion to their hotels and guests.
To join the Hotel Hero Awards planning committee, please email Erica Green at firstname.lastname@example.org.
View photos from the 15th Annual Hotel Hero Awards (2018):
View photos from the 14th Annual Hotel Hero Awards (2017):
The eight Hotel Hero Awards presented are:
This award is given to an individual who has been in the industry for less than five years, but demonstrates the potential to become a pivotal figure in the hotel community.
This award is given to an individual who enables their hotel to enhance guest experiences. An unsung hero strives to improve customer service out of professionalism and dedication to true hospitality.
Beyond the Call of Duty
This award is given to an individual who demonstrates a willingness to go “beyond the call of duty”. At a minimum, the employee created an unforgettable experience for a guest or colleague.
Werner Lewin Lifetime Achievement – Operations
This award is given to an individual (non-manager) who has proven dedication and commitment to the hotel industry for over ten years.
Lifetime Achievement – Department Manager
This award is given to a Department Manager who has proven dedication and commitment to the hotel industry for over ten years.
Bob Begley Lifetime Achievement – Hotel Executive
This award is given to an individual who is a General Manager, Vice President, and/or Regional Director. This individual has proven dedication, leadership, and commitment to the hotel industry for at least fifteen years.
Hotel Community Spirit
This award is given to a hotel or hotel company that contributes to the community. Contributions include volunteer efforts, donations, and giving back through various programs and organizations.
This award is given to a hotel or hotel company committed to environmental sustainability. This commitment can be proven through instituting green design and equipment, water conservation, local food sourcing, and waste reduction programs.
The Hotel Hero Awards Judging Committee
Each committee member independently reviews all completed nominations, then meet as a group to select finalists and winners.
The Hotel Hero Awards Judging Committee are hospitality industry partners who deeply understand the industry from the following organizations:
- Convention Facilities of the City and County of San Francisco
- The Bay Club Company
- Expedia, Inc
- NRG Energy
- Recology Golden Gate
- San Francisco Travel
- United Airlines
- University of San Francisco