The Hotel Council is hiring!

Job Posting: Program Coordinator

Do you have a proven track record of office administration in a customer service industry like hospitality? Are you an individual who truly enjoys planning and executing events while providing excellent customer service? If so, the Hotel Council has a Program Coordinator position that might be a great fit for you. The position is full time and based in our office on Union Square.

The Hotel Council of San Francisco was established in 1987 as a non-profit organization to represent all segments of the lodging industry and serves as the voice of the Hotel Industry. Our membership roster includes over 100 of the leading hotels of all sizes as well as Allied Members who are partners with our industry.

The Program Coordinator, reports to the Executive Director and provides coordination and administrative support for all Hotel Council office programs.  This position requires exceptional organization and computer skills as well as a genuine passion for details and accuracy. The position supports the Marketing, Advocacy and Education efforts of the Hotel Council that benefits the organization’s membership.

Essential Job Functions:

• Coordinates events including: registration details, materials and volunteers for luncheons, seminars and fundraising events

• Maintains all membership databases, distributions lists and organization records to ensure database is accurate and up to date

• Oversees office operations and administrative functions in a dynamic work environment

• Oversees receipt of membership and sponsorship payments

• Responsible for supporting Board and Committee meetings through accurate recording of meeting minutes and meeting preparations

• Coordinates financials for the organization, including: Invoice reporting, accounts receivable/payable tracking, and payment reconciliation


The requirements listed below are minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.


1. Demonstrated passion for the hospitality and/or tourism industries

2. Exceptional organizational skills and attention to detail

3. Exceptional interpersonal skills

4. Prior office administration experience

5. Advanced technology skills including Microsoft Office and Adobe Suite (Word, Excel, Outlook, PowerPoint, Illustrator, Acrobat, Photoshop)

6. Strong writing skills

7. Excellent multi-tasking and time management skills

8. Strong financial management skills


1. Previous experience in membership based organization and/or Hospitality Industry

2. Experience with WordPress

3. Experience in the Hospitality Industry or customer facing role

4. Previous event coordination/support experience


Bachelor’s Degree preferred in Business, Hospitality, Communications or a related field

Application process:

Applicants should send a resume and thoughtful cover letter describing how their background and interests relate to this position. Resumes without cover letters will not be considered.

Please email your cover letter and resume with “Program Coordinator” in the subject line to No phone calls please.