Daily Archives: August 28, 2020

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For the past few years, one of the biggest buzzwords in travel has been “seamless,” envisioned as a utopian experience in which every moment of a journey – before, during and after a trip – happens effortlessly and yet is customized to the needs and interests of the traveler. Then came COVID-19 – upending the…

AHLA Survey: Frequent Travelers Cite Priorities for Hotel Stays

NewsBy Hotel Council of San Francisco August 28, 2020

A new national survey commissioned by the American Hotel & Lodging Association (AHLA) conducted by Morning Consult shows that a number of improvements to health and sanitation protocol at U.S. hotels would have considerable impact on guests’ comfort levels staying there, with the top three including face coverings for employees (87% a lot/some impact) and…

Daily Archives: August 28, 2020

Touchless tech: How hotels are preparing for a post-COVID guest experience

AHLA Survey: Frequent Travelers Cite Priorities for Hotel Stays