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Homelessness, safety top San Franciscans’ concerns - San Francisco Chronicle
Date:  5/11/2017
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Written by: Lizzie Johnson
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Muni buses and streetcars travel on Market Street in San Francisco, Calif. on Wednesday, May 10, 2017. A biennial survey of San Francisco residents conducted by the city gives Muni an overall B- grade. lower photo; Children from the Pacific Primary preschool are excited by an encounter with Sgt. Jennifer Dudoroff riding Fritz and two other police officers from the SFPD equestrian unit patrolling at Golden Gate Park in San Francisco, Calif. on Wednesday, May 10, 2017. A biennial survey of San Francisco residents conducted by the city gives recreation and parks an overall B grade. Photo: Paul Chinn / Paul Chinn / The Chronicle / ONLINE_YES
Photo: Paul Chinn / Paul Chinn / The Chronicle

Here’s the good news: San Franciscans are more satisfied with their libraries and parks. But there’s also bad news — residents feel increasingly unsafe, particularly in the city’s southeastern neighborhoods, and are more concerned about homelessness.

This week, the city controller’s office released its biennial survey measuring residents’ satisfaction with everything from government and parks to infrastructure, its 311 service portal and Muni.

Muni, public safety and 311 scored the lowest grades, and individual departments showed differences between residents living in the city’s northern neighborhoods and their southern counterparts in how they perceive city services.

In the big picture, the survey showed that residents continue to be most concerned about homelessness (33 percent), housing (31 percent), the cost of living/displacement (15 percent) and public safety (11 percent) — problems that City Hall has struggled to address.

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